Now, I know that the name ChannelAdvisor sounds like some sort of new and improved tv guide that you can buy on the infomercials, but bear with me for a second and I’ll tell you what ChannelAdvisor is really about. The simple version is that they’re a Morrisville, NC based company that helps other companies sell online. The more complex story is that ChannelAdvisor “helps the world sell online with solutions for retailers to efficiently distribute their products across multiple online channels, drive shoppers to those products, and then convert those shoppers into customers.” That sounds good, but what does it really mean? Major retailers often have thousands of products. Their first e-commerce priority is to get their products listed on their own site, but after that they want to extend their reach to comparison shopping sites. There are tons of these comparison shopping sites, and they all have different data requirements for listing products. The retailer can try to do it on their own, or they can hire ChannelAdvisor to do it for them.

Don’t Change the Channel

ChannelAdvisor appears to be the best in breed when it comes to understanding online sales channels—just look at the list of respected brands on their customer list. Clearly they know what it takes to drive traffic and sales online. Unfortunately, the story on ChannelAdvisor isn’t all cupcakes and marshmallows. They did go through a round of layoffs last year while at the same time securing $20 million more in funding. The good news is that this resulted in their first operating profit in January. Now that things have settled down, it appears that ChannelAdvisor is hiring again. Their Jobs page shows 15 open positions, and a number of those seem suitable for new grads including Customer Support Analyst, Customer Support Engineer, Inside Sales Specialist (Surrey, UK), and Inside Sales Specialist. All of the jobs (except the one in UK) are in Morrisville, NC, and you can apply for them online.

Links to Help You Begin Your Research

• ChannelAdvisor.com
• Jobs at ChannelAdvisor
• About ChannelAdvisor
• ChannelAdvisor’s Blogs
• Management at ChannelAdvisor
• ChannelAdvisor News

What have you heard about ChannelAdvisor?

We've identified ChannelAdvisor as having career opportunities in the following categories:

• all employers
• customer service
• e-commerce
• engineering
• international
• North Carolina
• sales
• software development
• United Kingdom

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2 responses to “ChannelAdvisor”

1. James Stewart says:

   July 23, 2009 at 8:51 pm

   Turns out they are still looking. I saw an ad placed in Facebook Marketplace dated a week ago.

   Reply
   • Willy Franzen says:

     July 24, 2009 at 5:41 pm

     Interesting. Could be another position, or maybe they’re taking things slow in the hiring process.

     Reply